Time Warner Cable has a new way of dealing with its best customers people who use too much bandwidth: disconnecting them.
TWC is not the first company to play this game. Dave Winer wrote last year, "As long as I've been a customer of Comcast I've been writing how much I wish they'd sell their Internet business to a company that doesn't hate its customers so much."
How is a T-W customer supposed to measure how much of the company's precious bandwidth he is actually using?
I've been a T-W customer for a long time and they've never offered me a little gizmo that does that. Not that i wouldn't need to be convinced of its accuracy.
How much use is "excessive" use? Does T-W attach real numbers to that?
Of course, it's all kinda silly, because demands on the network change all the time. What's excessive at 3 pm is not so excessive at 3 am.
It's just one more example of the kind of arrogant behavior we should expect from a monopolist.
Posted by: justcorbly | Apr 26, 2009 at 03:27 PM
Ed, if they pull that crap with me just once... I'm gone permanently This is pre-obama crap that got this country in the crap hole it is.
I don't care if I have to string freakin tin cans together to use the internet.... If they mess with me I'm gone. Forever.
Posted by: liv | Apr 26, 2009 at 05:40 PM