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« Roubini teevee | Main | Here and there »

Dec 21, 2007

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John G

Ed; it took awhile to get to the article you were referring to, and the numbers are way down. I can never remember a good experience at Circuit City. Comp-USA has the same customer-no-service attitude.

J. Neas

I wrote about my irritation with Best Buy in early November. My perspective is as a music shopper. I claimed I was done with them because of the reasons I listed in that article - mostly that they were consistently not having the albums I was going in to look for.

Today I decided to give them another chance. I went to get a copy of the Album-of-the-Year Grammy nominated album, _River: The Joni Letters_, by Herbie Hancock as a gift for a friend. I'm thinking: well-established artist, major label (Universal), Grammy nominee for the upcoming awards, surely they ought to be able to do this.

Nope. Nada. Zilch.

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